Post by account_disabled on Oct 22, 2023 8:26:42 GMT
An example of failure in implementing BPM is PT Garuda Indonesia (Persero), which failed to implement an Integrated Operations Control System (IOCS). PT Garuda Indonesia (Persero), Tbk is a company engaged in commercial air passenger transport, operating domestic and international routes. Integrated Operations Control System (IOCS) is an information system that PT Garuda Indonesia (Persero), Tbk failed to implement. The system is a comprehensive system for monitoring aircraft takeoffs and landings, crew dispatching and passenger management, with an investment of.
When information systems fail, one of the things that happens is that the crew's chedule is disrupted and the pilot's schedule conflicts to the point that the sick pilot gets the schedule to fly Mobile Number List plane. One theory is that the crew's schedules were disrupted due to data synchronization that occurred when migrating from the old system to the new system. In addition to this, it is also because operators only enter the latest data into the new system. In fact, these critical data should be entered into the legacy system or IOCS.
The failure of PT Garuda Indonesia (Persero), Tbk in the I made errors due to lack of training and data conversion system failure. The accident caused losses to Garuda Indonesia (Persero), Tbk, which has spent 220 million rupees to compensate passengers, Garuda's reputation has been damaged by the incident, and it has increased its advertising budget for an apology in the national media. , ETC. Based on the above examples of failed BPM implementations, we must realize that when implementing a new system, management readiness must also be considered. There are many types of new system changes, direct, concurrent or staged. It is better to adopt a parallel or staged approach to prevent system failures and enable early adaptation.
When information systems fail, one of the things that happens is that the crew's chedule is disrupted and the pilot's schedule conflicts to the point that the sick pilot gets the schedule to fly Mobile Number List plane. One theory is that the crew's schedules were disrupted due to data synchronization that occurred when migrating from the old system to the new system. In addition to this, it is also because operators only enter the latest data into the new system. In fact, these critical data should be entered into the legacy system or IOCS.
The failure of PT Garuda Indonesia (Persero), Tbk in the I made errors due to lack of training and data conversion system failure. The accident caused losses to Garuda Indonesia (Persero), Tbk, which has spent 220 million rupees to compensate passengers, Garuda's reputation has been damaged by the incident, and it has increased its advertising budget for an apology in the national media. , ETC. Based on the above examples of failed BPM implementations, we must realize that when implementing a new system, management readiness must also be considered. There are many types of new system changes, direct, concurrent or staged. It is better to adopt a parallel or staged approach to prevent system failures and enable early adaptation.